~ Consulting Services ~

Some  of our recent initiatives have included:

• Development and delivery of a clinical practice framework for an initial response team providing counselling and support for a global EAP provider.
• Development of a clinical risk assessment and management framework for a government department and training to service providers.
• Development of a clinical framework for a small non-government community based domestic violence counselling service.
• Review of service delivery and recommendations for appropriate clinical and organisational structure and practice for a government funded domestic violence service in a remote aboriginal community in the Northern Territory.

Some of our recent initiatives have included:

• Respect@Work policy and procedure review for a large government organisation
• Trauma Informed review of investigations policy and procedures for an organisation in the arts.
• Development and delivery of an evidence-based violence cessation assessment and counselling program for men who use control or violence in their relationships. 

• Organisations have increased legislative obligations to ensure they have robust and quality psychological risk management frameworks in place.
• Jackie Burke Psychology and Consulting can facilitate workshops to identify and assess the psychological risks in organisations. 
• We can devise programs, policies and procedures to assist employers meet their obligations.

Some of the initiatives that we have recently working on includes:

• Respect@Work policy and procedure review for a large government organisation
• Development of state-wide strategy for preventing and responding to sexual violence for a state-based government. 
• Development and delivery of 23 evidence-based training programs to variety of organisations and personnel ranging from legal practitioners, psychologists, social workers, counselling, HR, from large multi-national corporation to small community-based not for profit.

• Jackie Burke is a published author in the field of trauma informed practice with multiple peer reviewed articles about management of vicarious trauma and a book chapter about application of trauma-informed approaches to working with people who have experienced sexual violence.
• Our team are all trauma informed practitioners and support staff with expertise in working with individuals who have experienced or are experiencing traumatic events.
• We assisted the Attorney General’s Department to deliver the Safe@Work Forum in July 2022 in a truly trauma-informed manner including providing guidance about printed and electronic materials, set up of the venue, event scheduling, support mechanisms for people with lived experience of sexual harassment, management of disclosures and the impacts of content on participants, education to convenors and speakers, and debriefing and supports following the event. Evaluation conducted after the forum articulated participants’ felt sense of safety at the event and appreciation of the measures used to optimise psychological safety.
• We regularly consult to counselling, legal, case work, human resources and residential care agencies and organisation across Australia and internationally, assisting them to operationalise and implement trauma informed principles in their work.
• We provide counselling, training, and consulting to people impacted by trauma, people responsible for preventing, responding to, investigating, and managing traumatised people and trauma impacts, and trauma-exposed workforces. This focus provides our team with a deep understanding of the impacts of such events, and an extensive toolkit for managing triggering (having trauma impacts activated by stimuli in the current environment) and assisting people with regulation (the ability to maintain optimal emotional and nervous system functioning) in response to triggering. These two skills are essential to effective facilitation of learning outcomes because triggering and dysregulation impair brain functioning such that learning is decreased.

Vicarious trauma is the detrimental effects of exposure to traumatic information or working with traumatised people. Vicarious trauma can lead to impaired mental and emotional wellbeing as well as poor work performance. Unmanaged vicarious trauma can significantly impact workplace attrition rates, unplanned absences, quality of work and productivity. Australian legal precedents demonstrate the requirement for employers to be proactive in managing the risk of psychological injury stemming from vicarious trauma and burnout. 

Jackie Burke Psychology & Consulting led by Jackie Burke a published author and sought after speaker on this topic have been researching vicarious trauma since 2007.  

We provide a comprehensive suite of vicarious trauma  management consultations to fulfil organisational Work Health and Safety obligations including:  

• Regular monitoring of vicarious trauma in individuals and teams 
• Specialist individualised self-care planning and debriefing 
• Design and implementation of tailored vicarious trauma  solutions 
• Policy and systems development 
• Training programs ranging from staff induction to specialised professional development skills for managers and supervisors of trauma-exposed staff members.

Many human service workers are trauma exposed. Such roles include but are not limited to: 

• counselling 
• youth services
• case management 
• residential care  
• legal services 
• judiciary 
• nursing and medical
• human resources 
• crisis support 
• emergency centers 

We provide a comprehensive suite of workplace wellness management consultations to fulfil organisational Work Health and Safety obligations including:  

• Regular monitoring of burnout and vicarious trauma in individuals and teams 
• Specialist individualised workplace-wellbeing self-care planning and debriefing 
• Design and implementation of tailored wellbeing  solutions 
• Policy and systems development 
• Training programs ranging from staff induction to specialised professional development skills for managers and supervisors of trauma-exposed staff members.